Help Center

Help Center

Get answers and keep your business moving.

Find quick answers for jobs, scheduling, invoices, payments, reminders, and your team workflow.

Getting started

How to create your first job

Add the customer first, then create the work, assign the date, and keep everything in one place from the start.

How to add customers

Save contact details, addresses, and notes once so you can use them across jobs, estimates, and invoices.

How to set up your business

Update your company name, email, phone, address, timezone, and branding so documents and reminders stay accurate.

Jobs & scheduling

How to schedule a job

Create or convert the work into a job, assign the date and time, and keep the calendar organized in one workspace.

How to manage job status

Move work through the right status so you can see what is upcoming, in progress, and completed.

How to keep jobs organized

Use customers, notes, timing, and status updates together so the day stays easier to manage.

Estimates & approvals

How to create an estimate

Build the estimate with service lines, pricing, optional notes, and the right totals before sending it to the client.

How clients approve estimates

Clients open the estimate link, review the details, approve online, and pay a deposit if one is required.

How to edit or resend estimates

Update the estimate details and resend the client link when pricing, notes, or timing needs to change.

Invoices & payments

How to send an invoice

Create the invoice, confirm the amount and due date, then send it with a client-ready payment link.

How payment links work

Clients can open the invoice link and pay online without needing a separate manual process from you.

How to track paid and unpaid invoices

Use invoice status and payment history to see what has been paid and what still needs attention.

Reminders & automation

Email reminders

Email reminders are available on all plans to keep clients informed without manual follow-up.

SMS reminders on Growth and Premium

Growth and Premium add SMS reminders when you want faster communication and fewer missed appointments.

Follow-ups and invoice reminders

Growth and Premium can keep follow-ups and invoice reminders moving as the workflow gets busier.

Review requests on Premium

Premium adds review requests after the job is complete so you can keep building trust automatically.

Team & technicians

How to add technicians

Growth and Premium let you add technician accounts so assigned work is easier to manage across the team.

How technicians log in

Technicians use their own login to view assigned jobs, update progress, and stay aligned with the schedule.

Clock in and clock out

Growth and Premium support clock in and clock out so time on the job is easier to capture.

Time tracking

Use time tracking and timesheets on Growth and Premium to see how work is moving in the field.

Settings & branding

Customize branding

Upload your logo and set your brand color so client-facing pages and emails feel consistent.

Email notifications

Use business settings to keep sender details and notifications accurate across estimates, invoices, and reminders.

Business settings

Update company details, payment options, and workflow preferences from your main settings area.

Troubleshooting

Client sees the wrong estimate status

Refresh the estimate link and check for cached pages first so the latest status can load correctly.

Invoice not updating

Check the invoice status, payment history, and any recent edits to confirm the latest state is saved correctly.

Common workflow issues

Start by reviewing customer details, job status, reminders, and settings to spot where the process needs updating.

Still need help?

Reach out and we’ll point you in the right direction.

Get help choosing the next step, or start your trial and explore the workflow at your own pace.

Scroll to Top