Free trial

The JobTasky trial is free for the period displayed at signup and does not require a credit card. No subscription charge is made unless you choose a paid plan and authorize payment.

Canceling a paid subscription

You can cancel from Plan & Billing inside JobTasky. Cancellation stops automatic renewal, and the paid plan remains available through the end of the current billing period unless the interface clearly states otherwise.

Deleting an account is a separate request and does not automatically replace the subscription-cancellation process.

Refunds

Subscription charges are generally non-refundable once a billing period begins, and unused time is not prorated, except where required by law. Contact support promptly about a duplicate or incorrect JobTasky charge so it can be reviewed.

Promotional discounts expire according to the offer shown at checkout. Canceling does not convert an expired promotion into a refund or credit.

Customer invoice payments

Refunds for invoices or deposits paid to a business through JobTasky are handled by that business through its own connected Stripe account. Customers should contact the business named on the invoice. JobTasky does not hold those funds.

Contact

For a JobTasky subscription billing question, email support@jobtasky.com with the account email and charge date. Do not send full card details by email.